Typically, we work with clients from the early stages of program development in order to understand their organization’s needs and the needs of program funders and other stakeholders. Following initial consultations with program managers and program staff, we work collaboratively to identify key evaluation questions, and to design a strategy for collecting and analyzing data that will provide meaningful and useful information to all stakeholders.
Depending upon the specific initiative, we implement a range of evaluation tools (e.g., interview protocols, web-based surveys, focus groups, quantitative measures, etc.) that allow us to collect, analyze, and interpret data about the activities and outcomes of the specified program. Periodic debriefings with program staff and stakeholders allow us to communicate preliminary findings, and to offer program managers timely opportunities to refine programming so that they can better achieve intended goals.
Our collaborative approach to working with clients allows us to actively support program managers, staff, and funders to make data-informed judgments about programs’ effectiveness and value. At the appropriate time(s) in the program’s implementation, we write a report(s) that details findings from program evaluation activities and that makes data-based suggestions for program improvement.